Challenges of user-centred research in the development of ambient assisted living systems

Abstract

The SOPRANO (Service-oriented programmable smart environments for Older Europeans) project was an EU-funded project to develop an ambient assisted living (AAL) system to enhance the lives of frail and disabled older people. A major aim of the project was to shift away from 'technology-push' and 'problem-focused' approaches to user-driven approaches and map out an AAL system that will provide practical benefits for users in their everyday lives. The SOPRANO project involved users at all stages in the iterative development of an AAL system. This paper presents the main findings from the study, reflects on the key challenges in adopting a user-centred approach, and identifies some of the barriers to the widespread implementation of AAL systems within the spectrum of care for older people. © 2012 Springer-Verlag.