Sustainability of Users’ Commitment to Collaborative Design Tasks: An Exploratory Research

Abstract

This paper investigates why end-users sometimes find difficult to fully invest themselves in a Living Lab initiative, at least on the long run. The paper builds insights on the basis of users’ feedback about four projects currently managed by the Wallonia e-health Living Lab (WeLL) and paves the way for renewed models of collaboration that could lead to sustainable satisfaction and long-term commitment of end-users.