Dynamics of User Experience (UX)

Abstract

User experience (UX) is not a static phenomenon; the way we interact with the technologies is dynamic which evolves over time. Ignoring this temporal nature of UX we cannot fully understand user experience. A longitudinal experiment was conducted over four weeks following 15 individuals using one of four medial players in their daily lives to examine users' behavior in prolonged use case and to investigate which factors have what type of impact on users' overall judgments at different point of time. Our analysis suggests that even if non-instrumental (e.g. Aesthetics of interface) quality plays an important role to form users overall judgments during the initial interaction, in prolonged use cage instrumental qualities (i.e. usability, functionality) become more influential.