Information technology and the Internet have had a dramatic effect on business operations. Companies are making large investments in e-commerce applications but are hard pressed to evaluate the success of their e-commerce systems. The DeLone & McLean Information Systems Success Model can be adapted to the measurement challenges of the new e-commerce world. The six dimensions of the updated model are a parsimonious framework for organizing the e-commerce success metrics identified in the literature. Two case examples demonstrate how the model can be used to guide the identification and specification of e-commerce success metrics.
CITATION STYLE
Agarwal, A. K., Pandey, A., Chaudhuri, S., & Sen, S. (2018). Modeling and Simulation of Turbulent Combustion. Modeling and Simulation of Turbulent Combustion. Springer Singapore. Retrieved from http://link.springer.com/10.1007/978-981-10-7410-3
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