Healthcare Professionals and Mobbing

Abstract

AIM: This study was conducted to evaluate research articles related to mobbing on healthcare professionals in Turkey using the content analysis method. METHOD: National and international scientific articles published between the years 2009, and 2018 were searched using PubMed, Science Direct and Google Academic databases between 04.01.2018, and 06.01.2018. When searching, the keywords ‘mobbing in hospitals’, ‘mobbing in health institutions’, ‘health professionals and mobbing’, ‘physicians and mobbing’, ‘nurses and mobbing’ were used. In this context, it was decided that 56 research articles could be used in the study by taking various restrictions into consideration. RESULTS: It was detected that public institutions were more frequently included in the research study. In terms of the research design, almost all studies were carried out using quantitative research methodology. It was observed that nurses constitute the most studied occupational group in these studies. It was determined that there were very few studies conducted especially with physicians and administrative staff in these studies. It was determined that there were very few studies conducted especially with physicians and administrative staff. CONCLUSION: It was observed in the studies that usually women were mostly exposed to mobbing, rate of verbal violence was quite high, communication of the employees were prevented in particular, most frequently managers exerted mobbing behaviour, the most effective cause of mobbing is the lack of a safe workplace environment, and that most of the victimized employees want to resign. It is believed that this study will contribute to the literature by providing a general perspective about the subject.