Abstract
In a report recently completed for the European Commission on the reorganisation of government back-offices, eight major strategy options currently being pursued within the most advanced European eGovernment initiatives are identified and analysed as representing successful approaches in applying ICT to government. A clear and direct relationship was found between the benefits derived from digitising government back-offices and improvements in quality and transparency for users of eServices. © Springer-Verlag Berlin Heidelberg 2004.
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CITATION STYLE
Millard, J. (2004). Reorganisation of government back-offices for better electronic public services. Lecture Notes in Computer Science (Including Subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics), 3183, 363–370. https://doi.org/10.1007/978-3-540-30078-6_60
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