Collaborative management of distributed business processes - A service-based approach

Abstract

The paradigm of service orientation leverages cross-organisational collaborations and enables the flexible realisation of dynamic distributed business processes, but the operational management of these processes is still a challenge. Especially when the control flow of a process leaves the client's sphere of influence, management capabilities of heterogeneous systems can hardly be integrated or composed in a standardized way. The possibilities to describe complex relationships between received process information and provided control mechanisms are therefore limited. This dissertation project develops a concept to provide and integrate service-based operational management functionalities to allow the operation and administration of such distributed applications by the specification of collaborative management processes. Such management processes can be applied to specify adequate automatic reactions to individually configurable situations and thereby make a contribution towards the (self-)management of distributed business processes. © Springer-Verlag Berlin Heidelberg 2007.