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Book Chapter

Customer Interaction

  • DiVanna J
Palgrave Macmillan UK, (2003), 147-172
DOI: 10.1057/9781403914491_5
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DiVanna, J. A. (2003). Customer Interaction. In Thinking Beyond Technology (pp. 147–172). Palgrave Macmillan UK. https://doi.org/10.1057/9781403914491_5

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