Establishing ISO 9001 QMS Documentation

Abstract

Every organization, however small it is, practices the requirements of a documented quality management system (QMS) for processing customer orders. The existing practices and the documents of the organization are improved and aligned to the requirements of ISO 9001 for establishing QMS. The benefits and the considerations for establishing the QMS are presented. Process characterization, sequence of processes and their interactions are fundamental for establishing QMS and they are illustrated with examples. Expertise required for preparing QMS documents and the needs for having quality manual for organization are also presented.