Staff and Resource Scheduling at Airports

Abstract

At an airport, a large number of activities required for serving an aircraft while on the ground have to be scheduled. These activities include, for example, passenger and flight crew transportation, check-in and boarding services, various technical services, loading and unloading of cargo and baggage, or catering and cleaning services. With the steady increase of civil air traffic and the corresponding growth of airports over the past decades, the complexity of the task has increased significantly.