Intelligent chatbot model to enhance the emotion detection in social media using bi-directional recurrent neural network

Abstract

A Chatbot is like a digital assistant, can be pretrained or have self learning capability. It can be trained to understand the user queries and respond in natural language of the user during a conversation. Chatbot can actively help human to involve in a digital conversation since it can make use of the natural language processing. The existing Chatbot enhances the communication but it does not improvise the information when it is needed. And sometimes they go beyond the topic during conversation which is a major drawback. The proposed bot could identify the emotional status of the users and can provide suggestions using Bi-directional Recurrent Neural Network and tensor flow library functions. The popularity of the chat bots lets our system to be used for much variety of applications. These chat bots be used to automate the various fields like e-learning, e-government and web based models.