Quantitative Study: Relationship Of Project Outcomes And Emotional Intelligence In High Tech Industry From The Diversity Perspective

Abstract

The purpose of the quantitative correlational research study was to examine whether a significant relationship existed between the Emotional Intelligence (EI) competencies, from the diversity perspective, of Hispanic team members and project outcomes within the high technology sector in the United States. The objective was therefore to explore the degree of association or relationship between the identified predictor and criterion variables. The predictor variables included the EI competencies: Emotional Self-Awareness (ESA), Emotional Self-Management (ESM), Emotional Awareness of Others (EAO), Emotional Management of Others (EMO), and the criterion variables: Project Timeliness (PT), In-Budget Project (PB), and Scope Creep (SC). For project managers and project stakeholders of high tech projects employing a diverse workforce, a significant recommendation is to explore the possibilities of integrating EI in the employee development curriculum for project teams. Project managers should explore means to make EI training a routine part of employee development. Managers might also practice EI skills in their daily interactions with project team members inside and outside the organization. For the short term, the employee development programmes could include EI training for selected team members, then prioritize the critical projects, which could benefit from an El-trained workforce. For the long term, the deployment of EI programmes could be implemented throughout the organization. (PsycInfo Database Record (c) 2022 APA, all rights reserved)