An overview of logistics and supply chain studies during Covid-19: Perspective from the higher educational institutions

Abstract

In the prevailing condition of the Coronavirus disease (COVID-19) pandemic, this study aims to understand problems and challenges in the use of online education technologies, to propose a strategy for the use of these technologies by Higher Education Institutions (HEIs) in Malaysia and mitigating the potential problems that may occur. During the period of the pandemic, teaching and learning must go online. At the wake of the pandemic, it was being observed that only a few are exposed to OTL. Through a wide-ranging evaluation of contextual synthesis and existent literature, an OTL mitigation strategy was identified. Six mitigation strategies behind the challenges of OTL in HEIs were determined namely strong internet access, compatible hardware and software, time synchronization between lecturers and students, the needs of plagiarism tools, psychological and financial obstacles solution, and OTL training. This study strives to aid as a groundwork for future research, predominantly in the logistics and supply chain education discipline. Likewise, these mitigation strategies could possibly offer valuable insights to HEIs providers in Malaysia on the necessity towards enhance the OTL in the future. This study encourages researchers to progressively integrate OTL and to realize the consequences of such efforts, which are deemed to safeguard the significance of e-learning in the 21st century during a crisis.