The use of digital technologies and the transformation of work in a hemodialysis clinic

Abstract

This study aimed to identify how technology transforms the work of hemodialysis nurses. The methodology was field research with a qualitative approach using the analysis of the subject’s speech. Eleven questionnaires were administered to nurses working in hemodialysis clinics in the city of São Paulo, Brazil. The results pointed out that technology evolution gives conflicting expectations to the nurses that can be positive and negative. A positive expectation is the hope of enhancing care through the improvement of the contact nurse-patient. However, they also fear that technology causes dependence and expertise loss.