Improving project management practice through the development of a business case: A local administration case study

Abstract

The identification and implementation of the best practices of project management are preponderant and decisive factors for the success of the companies, regardless of their area of intervention. This highlight arose from the need for companies to respond quickly, efficiently and in an integrated manner to the challenges that an ever-changing environment offers. In a public transportation company, the challenges should focus on project management improvement initiatives, considering their organizational context and the low level of organizational maturity existing in project management. The purpose of the research was to develop a solution of a Business Case template that was intended to be integrated into the life cycle of project management of the company under study, transversal to all the areas of knowledge described by PMBoK, having several inputs provided by PRINCE2 and BABOK. The purpose of the research work was to develop a solution to justify initiatives that lead to projects and ensure a correct management throughout the life cycle of each project.