Engaging Community through Content

Abstract

A number of definitions of engagement in the academic literature have been given. Many scholars have explored various aspects related to engagement providing a number of insights among many disciplines. Prior research in engagement showed its relevance for organizations operating in different environments with a diversity of perspectives such as employee engagement (Milliman, Gatling & Kim, 2018; Di Virgilio et al., 2021). According to Kahn (1990), the most commonly used definition, engagement refers to “the harnessing of organization members‟ selves to their work roles; in engagement, people employ and express themselves physically, cognitively, and emotionally during role performances” (p. 694). It is the “simultaneous employment and expression of a person‟s preferred self in task behaviours that promote connections to work and to others, personal presence (physical, cognitive, and emotional), and active, full role performance” (p. 700). Work engagement is associated with surplus resources, providing one with sufficient energy to perform the job well, this means that work engagement inherently represents an intrinsic work motivation (Zeijen, Peeters, & Hakanen, 2018).