Towards conceptual meta-modeling of ITIL and COBIT 5

Abstract

Enterprise Governance of Information Technology (EGIT) promotes the alignment of business with Information Technology (IT), ambitioning to create value from IT-enabled business investments. EGIT offers practices, mainly frameworks and standards, to support the organization’s business strategy regarding IT. Although many enterprises have recognized the importance of EGIT practices many have yet to adopt them. Every practice has its limitations and specific application, therefore the implementation of a combination of practices can benefit the enterprise enabling features that would be unavailable through their isolated use. A lack of formal consensus on EGIT practices terminology originates conflicts on the integration of multiple practices. Thus, the main goal of this research is to reduce the perceived complexity of EGIT practices integration in order to help organizations better understand how to use them simultaneously. Accordingly, we present the well-known practices COBIT and ITIL meta-modeled and integrated in a conceptual way and, thereby, representing the underlying logical and semantically rich structures. We propose to use ArchiMate as the modeling language.