Evaluating Ethics Quality in Health Care Organizations: Looking Back and Looking Forward

Abstract

To spark a conversation about how best to evaluate ethics quality, this article draws on the collective experience of the IntegratedEthics™ evaluation team to reflect on what we have learned and to envision an agenda for future work. The article emphasizes the importance of beginning with a well-defined conceptual model, building an expert team, committing the resources necessary to do evaluation well, and tailoring the evaluation methods to the target audience. The article then describes a five-point agenda for future work on ethics quality in health care: further evaluate and improve ethics programs; further evaluate and improve specific ethical practices; examine the relationships among various aspects of ethics quality; examine the relationships between ethics quality and other important organizational outcomes; and foster cross-institutional collaborations to evaluate and improve ethics quality. The hope is that some day ethics will be fully integrated into the mainstream of health care quality management. © 2013 Copyright Taylor and Francis Group, LLC.