Designing Authentic and Engaging Personas for Open Education Resources Designers

Abstract

To guide designers developing open education resources for adults preparing for a high school equivalency exam, we developed six authentic personas that represented adults without high school diplomas. Our goal was to assist open education resources designers to develop empathy toward their learners and place themselves in their learners’ shoes. The purpose of this design case is to share our journey in designing, constructing, and integrating authentic personas for the open education resources designers.