Interval numbers versus correlational approaches analyzing corporate social responsibility

Abstract

Our purpose is to explore the relationship between Corporate Social Responsibility (CSR), work-life balance (WLB) and effectiveness comparing (a) a correlational approach, (b) expertons method, and (c) uncertain averaging operators (UA, UWA, UPA, and UPWA). These methodologies are common in the field of economics and engineering, but very innovative in the human resources research, allowing more accurate analyses of workers’ perceptions. The Survey Work-Home Interaction – NijmeGen (SWING -SSC) and the Balanced Scorecard (BSC) were used. Results showed differences between companies with different levels of CSR development on individual effectiveness, and relations between WLB and individual effectiveness. Expertons methodology and uncertain averaging operators allows more accurate results than correlational statistics.