Exemplar functionalities of the intelligent system for tacit-knowledge-transfer support for an IT company

Abstract

This article aims to present the usage flow of the intelligent system for Tacit Knowledge-Transfer-Support for an IT company. The following exemplar functionalities of this system are described: C1-F1: Selecting the processes that are carried out by an employee, C1-F2: Determining the employees’ knowledge and C2-F2: Determining the weighting of each component of the personnel-usefulness function using the FAHP method. The presented functionalities enable the selection of the employees with the appropriate skills as the main tacit-knowledge source within a company and acquiring the knowledge from them.