Design and usability: A case study on selecting exhibitors for the national Fair of Craftwork - FENEARTE - Recife, PE, Brazil

Abstract

The article describes how virtual tools and processes were constructed to develop and manage the processes of registering and selecting craft workers from Pernambuco for the XI and XII National Fair of Craftwork Business - FENEARTE. The processes and tools were developed by O Imaginário Design Laboratory, Federal University of Pernambuco, from the perspective of adhering to the 10 heuristics described by Nielsen [1]. The main results indicate to the individual FENEARTE exhibitors qualification of portfolio and a knowledge base built about craftwork activities. These were actions that guaranteed more effective, efficient and transparent results besides reinforcing the importance of the contribution of research and university outreach activities towards social transformations. © 2013 Springer-Verlag Berlin Heidelberg.