Tenant Participation in Social Housing Stock Management

Abstract

The aim of this paper is to present the concept, classification and significance of the involvement of tenants in the processes of managing council flats. Tenant participation is becoming an increasingly popular subject of research owing to numerous benefits in the field of social housing stock management, such as better adjustment of property managers' services to tenants' needs and preferences, or an increase in the efficiency and economics of management. However, the mobilization of tenants will be successful only if they can participate in the decision-making process in a relatively high degree. Our discussion focuses on social housing stock in Poland.