The success of the Uttarakhand Cluster: A case study of organisational change towards disability inclusive development

Abstract

Background: Persons with disability are often marginalised and excluded from international development efforts. This case study reviews the success of Uttarakhand Cluster of development NGOs in changing organisational behaviour towards being disability inclusive in their development (DID) activities. Methods: A triangulation of qualitative research methods was used, including key informant interviews, focus group discussions and review of textual data. Results: The results synthesise data into Kotter's framework for organisational change, explaining the different stages of change experienced by the Cluster as it moved towards DID. Development of a disability mission, sharing of capacity and resources, and presence of disability champions were key in the organisations' transition towards DID. Conclusion: This case study demonstrates that the Cluster, a low - cost network, was able to drive organisational change and promote DID.