Understanding Emotional Intelligence and Its Role in Leadership

Abstract

The ability to initiate and sustain effective interactions with others is a key determinant of success and fulfillment. Yet our self-awareness of how we are perceived is often incomplete, leading to misinterpretations and suboptimal decisions. As physicians, we lead both formally and informally in a variety of roles—in medical systems, clinics and operating theatres. We are often challenged by the stress of practice and the need to achieve balance with family and friends. Conflict is a natural and expected consequence