E-Evaluation based on CSE-UCLA Model Refers to Glickman Pattern for Evaluating the Leadership Training Program

Abstract

This study aimed to describe the implementation of the level III leadership training program at the human resource development agency. The evaluation process used the CSE-UCLA model that was divided into: (1) components of system assessment, (2) program planning, (3) program implementation, (4) program improvement, and (5) program certification. This study involved 100 participants from the human resource development agency as institutional leaders, heads of divisions and heads of sub-sectors, lecturers/Widyaiswara, implementers/committees, superiors of alumni/mentors, and leadership training participants. Data was collected through questionnaires, interviews, observation, and documentation. The data were analyzed by quantitative descriptive analysis and verified by the Glickman quadrant, while the weaknesses found in the evaluation used qualitative descriptive analysis. The results showed that the level of effectiveness in terms of system assessment component included good criteria with a percentage of 82.4%, program planning component included good criteria (86.4%), program implementation component included good criteria (82.8%), and program improvement component included good criteria (83.2%). Lastly, the program certification component included good criteria (83%). The implementation of this Leadership Training Program is a strategy in developing SCA competencies, both managerial competencies, technical competencies, and socio-cultural competencies, to create a world-class bureaucracy in 2025 through independent learning and learning through coaching and mentoring.