Knowledge discovery and classification of cooperation processes for internetworked enterprises

Abstract

The internetworked enterprise domain poses a challenge to IT researchers, due to the complexity and dynamicity of collaboration processes that are to be supported in such a scenario typically. A major issue in this context, where several entities are possibly involved that cooperate according to continuously evolving schemes, is to develop suitable knowledge discovery techniques to extract and restructure intra and interorganizational knowledge concerning the enactment of cooperation processes. Indeed, such techniques can effectively help to better understand, monitor and analyze the cooperation processes, as well as to rationalize future executions and to adapt them to continuous requirement changes. In this paper, we discuss some knowledge discovery techniques specifically addressed to the analysis of process logs, as well as their integration in a comprehensive architecture for managing both the cooperation processes and the associated knowledge and information in a distributed setting. © 2008 Physica-Verlag Heidelberg.