Muscle tension dysphonia in patients who use computerized speech recognition systems

Abstract

The use of speech recognition systems as a replacement for other types of transcription systems is increasing rapidly, partly because many people are unable to use conventional keyboards as a result of upper-extremity repetitive strain injury (RSI). However, the frequent or continuous use of such systems can cause muscle tension dysphonia in some patients. The scientific literature suggests that there is an association between upper-extremity RSI and muscle tension dysphonia. We present a retrospective case series of five patients with workplace upper-extremity RSI who developed muscle tension dysphonia soon after they began using discrete computerized speech recognition software. The diagnosis of dysphonia was based on laryngovideostroboscopy, acoustic analyses, and voice load testing. All patients had normal voice when using everyday speech, but speaking into the computer resulted in the rapid onset of aperiodicity, strain, and a decrease in fundamental frequency. In three of the five patients, laryngovideostroboscopy showed posterior glottic overapproximation, but no other abnormalities. Treatment was centered on voice therapy and avoidance of long periods of using computerized speech recognition systems. The condition of three of the five patients improved with therapy. We conclude that computer speech recognition programs can lead to the onset of muscle tension dysphonia in some patients. These patients can be successfully treated with voice therapy.