Analysis of Demand Side Management Products at Residential Sites: Case of Pacific Northwest U.S.

Abstract

This paper provides a quantitative approach to determine important product features that are to be included in smart thermostats. This approach is expected to help decision makers manage product design process by utilizing feedback from customer and expert focus groups. Proposed approach is also expected to help managers review competing products in the market and shape future product design specifications. Data used in the assessment model have been gathered by surveying 22 potential customers who have been living in residential areas, and a group of experts who have been working as product design engineers. Significant findings as well as weak points of the proposed approach have been discovered, and future work initiatives have been proposed.