Perceived knowledge, coping efficacy and consumer consumption changes in response to food recall

Abstract

With a serious food safety situation in China, lots of major food recalls have been initiated. This study examined the key determinants underlying consumers' protection and behavioral intention in response to major food recalls. An augmented protection motivation theory model (PMT) was developed by incorporating trust in food safety management and food recall concern into the original PMT. Structural equation model analysis was conducted using survey data in China (N = 631). The results showed that perceived knowledge significantly and positively influence protection motivation via its positive influence on the threat appraisal and coping appraisal. Moreover, protection motivation, trust in food safety management (TFSM), and food recall concern (FRC) significantly affect protection behavior intention. It was indicated that the inclusion of TFSM and FRC into the PMT significantly increase the explanatory power of the PMT model. Further analysis of quadratic regression demonstrated that the relationship between perceived knowledge and protection motivation presented an inverted U shape, which indicates the importance of continuous education in developing consumers' food safety knowledge. Implications for future research are discussed.