Getting communication right: The difference between distributed bliss or miss

Abstract

Communication is challenging in any IT project. In distributed projects distance, timezones and cultures are thrown into the mix making it even more challenging. By focusing on getting communication to work within these constraints as opposed to ignoring them, we have seen great results among those who have taken a pragmatic yet rigorous approach to making communication work-even in distributed projects. Although a significant additional cost of distributing the effort is still there-the cost can be managed and the disadvantage of distributing a project can be reduced by applying some best practices that are emerging. © 2010 Springer-Verlag Berlin Heidelberg.