The medical manager - a practical guide for clinicians

Abstract

2nd ed. Written from personal experience, this is a frank introduction to medical management. It gives practical advice on essentials such as time management, dealing with colleagues, negotiating and chairing meetings. Doctors as managers -- Management and the profession of medicine -- Doctors and managers--two tribes? -- Starting up as a medical manager -- Do I want to do it? -- Am I the right age? -- Do I have the skills? -- What does it involve? How will I prepare myself? -- How much will I be paid? -- The medical manager's work -- What do medical managers do? -- Nurses and management -- Time management -- Managing a budget -- Business planning -- Managing for quality -- Clinical governance -- Communicating -- Managing people -- Getting the best out of individuals -- Building a team -- Managing conflict -- Contracts and job descriptions -- Appraisal and revalidation -- Rewards -- Problems with colleagues -- The sick doctor -- Professional and personal development -- How the NHS works -- Politics, planning, and doctors -- NHS finance -- Top to bottom: NHS management structures and how they work -- Special problems -- Change -- Rationalisations and mergers -- Rationing -- IT/computers -- Risk and risk management -- Education versus service -- Shifts and reduced working hours -- Audit, evidence-based medicine, and managed care -- Complaints and litigation -- The future -- The future of medical management -- Accountability -- Scientism versus humanism -- Education -- The shape and style of the NHS.