Are google office applications easy for seniors?: Usability studies with 120 elderly users

Abstract

The Computer Science School of the UNLP, constantly works with the area of education, bringing ICTs to sectors that are excluded from the information society. Since 2010, it began working with the senior citizen sector. In 2015 they took the GDocs and GDrive course with the possibility to participate in a usability research. The students, about 120 seniors between 68 and 90 years of age, belonged to PAMI, the National Institute for Retirees and Pensioners of Argentina. The main objective of this poster is to share this experience for which usability studies were developed in order to find out if Google collaborative office apps are easy to learn and use by seniors. These form a broader research work, of great value to the discipline of HCI, where the focus of study is a community of people that are not usually considered as potential users of the products that are being developed today.