Performance measurement system for the cold fish supply chain: The case of National Fish Logistics System in Indonesia

Abstract

While fisheries represent one of the most important economic sectors in Indonesia, the industry still experiences problems related to imbalances in product distribution. The volume of fish products might be abundant in one area, but scarce in another, a problem which has prompted the Ministry of Maritime Affairs and Fisheries to develop a logistics system for fisheries, the National Fish Logistics System (Sistem Logistik Ikan Nasional or SLIN). To monitor the implementation of the SLIN, a tool is required to assess its performance. This research aims to develop such a performance measurement tool. Through a combination of analysing previous research and conducting focus group discussions on the implementation goals of the SLIN, seven performance indicators have been devised together with their respective weightings from the perspective of SLIN stakeholders. These performance indicators can be used to measure SLIN performance in different geographical areas, in addition to identifying the areas and aspects that should be prioritised.