Delving Into the IT Governance-Management Communication Interface

Abstract

This work is devoted to addressing the IT governance - management communication aspects, considering that their responsibilities are different, but complementary, in developing an IT governance framework. Our research question consists of finding which aspects (and subsequent themes) from IT governance literature may be considered. We performed a systematic scoping literature review, as our objective is to conduct a wide-ranging search on the aspects that communicate the governance of IT and its management. Because we want to broadly know the communication aspects and subthemes, we first filtered the articles reading each title and abstract and the relevant studies were reduced to 174. Finally, after an exhaustive reading, review, and categorization, 92 studies were selected. We identified 14 aspects and 50 themes regarding the communication interface between IT governance and IT management. Our study brings insights on a clearer IT governance-management interface conceptualization and identifies an agenda for further research on it.