Monitoring design thinking through in-situ interventions

Abstract

Building on existing knowledge of design and design thinking we apply several other fields of knowledge such as emotion coding, improvisation, ethnography, social psychology, and decision analysis into key metrics we call Design Thinking Metrics (DTM). We applied these metrics to analyze and assess videos of software design teams. We then conducted a workshop series with a professional software design team to use DTM as a perceptual tool to test a number of actionrepertoires and building theory that could be used to improve Design Thinking practice. The result is multi-disciplinary perceptual monitoring of design thinking activity in professional software practice.