Outsourcing and offshoring with agility: A case study

Abstract

We describe techniques and lessons learned from using agile methodologies with distributed teams, specifically outsourced and offshore development teams. Such teams often need to contend with multiple organizational boundaries, differences in time zone, language, and culture, and other communication challenges. First, we present concepts and issues in outsourcing and offshoring. Second, we describe a case study involving continually changing requirements, outsourcing, offshoring, and a method inspired by SCRUM and FDD. Third, we review key lessons learned, and conclude with a summary. © Springer-Verlag 2004.