Using a Crowdsourcing Tool to Collect Data on the Travel Behaviour and Needs of Individuals with Reduced Mobility

Abstract

Sustainable mobility planning focuses on addressing the travel needs of city residents and improving their quality of life. The process of developing dedicated solutions relies on various tools of citizen participation, including particularly sensitive social groups, such as people with reduced mobility. The objective of the article is to present selected findings of a study conducted with the use of a web-based crowdsourcing tool to collect data on the travel behaviour and needs of citizens with reduced mobility in Kraków. These concerned aspects such as preferred means of transportation, reasons for the choice, and the evaluation of proposed solutions aimed at improving travel conditions. The final results include maps of trouble spots around the city, drawn up on the basis of spatial data generated by the respondents. The tool made it possible to analyze the travel behaviour of the study group and estimate the significance of various proposed solutions aimed at improving their travel conditions. The unique value of the study resides in the fact that it also examines the needs of child caregivers, a social group which has not yet been thoroughly studied.