Risk management of Industrial Product-Service Systems (IPS2) - How to consider risk and uncertainty over the IPS2 lifecycle?

Abstract

It is a main challenge of Industrial Product-Service Systems (IPS2) to cope with risk and uncertainty over the IPS2-lifecycle. The success of a long-term business relationship mainly depends on reliable cash inflows, confidence and future developments. This paper provides a framework to stabilize the influence of risk and uncertainty by a lifecycle-oriented, permanent risk management-system for IPS2. First of all, this article identifies different drivers and consequences of risk perception, then discusses the characteristics of IPS2 and finally analyzes requirements of a risk management-system for IPS2.