SMARTPHONE AND COVID-19 CRISIS: HOW THE SMARTPHONE TECHNOLOGY IMPACTED LIFE UNDER COVID-19 PANDEMIC

Abstract

Covid-19 affected life in many ways, and the challenges that humanity faced required different approaches to address them. Among the many technology-based solutions used to address these challenges, the Smartphone and its embedded technology played a significant role during this pandemic. With the fact that today many people use Smartphones, it proved to be a handy device for creating convenience and versatility in communication and information dissemination. Several issues of concern that relate to Information Systems were noted as discussed under the sections of Smartphones and Communication, Smartphone and Contact tracing, Smartphones and diagnostics, Smartphones and online businesses, and Smartphones as a risk of contamination. Data was collected from news websites and past research studies. Based on findings, the study's implications are outlined in later sections indicating areas that need further research and presents ideas on how the Smartphone could have been used in ways that are aligned with the ethical use of technology.