LEVERAGING PROCUREMENT PERFORMANCE THROUGH EFFECTIVE SUPPLIER RELATIONSHIP MANAGEMENT: A CRITICAL REVIEW OF LITERATURE

Abstract

The competitive nature of the market place is prompting firms to develop strategies that can make them achieve a competitive edge over their competitors. Procurement therefore plays a critical role in competitive positioning. Supplier relationship management is an important aspect in improving procurement performance as it reduces costs, enhances faster delivery and increases efficiency and effectiveness in procurement. This study therefore aimed at reviewing literature concerning supplier relationship management and procurement performance by looking at researches done by various scholars, and how they corroborate or contradict in their findings.