An Investigation to the Impacts of Information Systems Flexibility on Information Systems Strategy Implementation

Abstract

The utilization of information technology has altered the basic nature of industry. Information technology also changed its traditional role from back office to a strategic role. The strategic use of information technology has been realized as a fundamental issue for business. The fast information technology development and its adoption in the business organization in recent years, for examples, the use of blockchain, or Internet of Things in business has brought an information systems strategic change in the organizations. This paper explores the impacts of information systems flexibility on information systems strategy implementation in a Chinese multinational State-owned Enterprise. The research design for the study follows a rigorous grounded theory approach, which consisted of 41 semi-structured interviews in 7 different company branches in China. Based on the study, we propose five main categories of information systems flexibility impacts on the information systems strategy implementation. Our study contributes to the new information technology adoption literature and provides implications for information technology adoption in practice.