Advancing open innovation capabilities through a flexible integration of ICT tools: (Short paper)

Abstract

By adopting a capabilities perspective, we develop a flexible framework of ICTs for supporting an organization’s strategy towards Open Innovation (OI). OI is associated with strategic capabilities, as well as with operational ones. ICT support in the strategic capabilities development is related to the cognitive processes of managerial staff to develop the appropriate level of absorptive capacity, whereas ICT as part of operational capabilities aims at enhancing the performance of day-to-day OI activities. Taking this into account, we develop a framework that associates specific ICTs with functionalities needed in the entire OI process. Paying much attention to the issues of collaboration and data analysis, we also comment on the integration of these technologies and their embedment in organizational processes.