Abstract
The problem-solving process benefits from a systematic, structured approach, rather than knee-jerk reactions. It can sometimes be good to immediately embark on an “obvious” solution without actually fully exploring the current situation, or even without stopping to think about the goals and the possible range of solutions. This is a very common situation in practice, and is known as “jumping to a solution”. But for projects that involve new territory, a different approach is more worthwhile (Fig. 26.1).
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Kuster, J., Huber, E., Lippmann, R., Schmid, A., Schneider, E., Witschi, U., & Wüst, R. (2015). Problem-Solving Methods. In Management for Professionals (Vol. Part F423, pp. 387–424). Springer Nature. https://doi.org/10.1007/978-3-662-45373-5_26
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