Evaluation of the satisfaction of the patient undergoing screening colonoscopy and quality of the procedure

Abstract

Background: Screening colonoscopy requires quality parameters to determine its efficacy to detect cancerous or precancerous lesions. Limitations of the procedure are the patient’s rejection, difficulty for its preparation or lack of preparation. Objective: To assess whether patient satisfaction correlates with the quality of the procedure. Method: 100 consecutive patients for a screening colonoscopy were included, they were randomized to use a preparation with polyethylene glycol (PEG) or sodium picosulfate (P). In addition, a second parameter evaluated was related to a follow-up phone call performed to half of the patients prior to the study, during the preparation time. Results: P was better tolerated and qualified, however, there was no difference with the quality of preparation, adenomatous polyps detection rate, cecum insertion rate and patient satisfaction. A difference was found in whom had a follow-up phone call. Discussion: A good colon preparation is a key factor to have a quality colonoscopy, and it has been shown important that a good relationship for explain the doubts and follow the preparation. Conclusion: It was found that the type of preparation and patient follow-up during the study correlate with the quality of the study and patient satisfaction.