QoE-Centric Management of Advanced Multimedia Services

Abstract

Over the last years, multimedia content has become more prominent than ever. Particularly, video streaming is responsible for more than a half of the total global bandwidth consumption on the Internet. As the original Internet was not designed to deliver such real-time, bandwidth-consuming applications, a serious challenge is posed on how to efficiently provide the best service to the users. This requires a shift in the classical approach used to deliver multimedia content, from a pure Quality of Service (QoS) to a full Quality of Experience (QoE) perspective. While QoS parameters are mainly related to low-level network aspects, the QoE reflects how the end-users perceive a particular multimedia service. As the relationship between QoS parameters and QoE is far from linear, a classical QoS-centric delivery is not able to fully optimize the quality as perceived by the users. This paper provides an overview of the main challenges this PhD aims to tackle in the field of end-to-end QoE optimization of video streaming services and, more precisely, of HTTP Adaptive Streaming (HAS) solutions, which are quickly becoming the de facto standard for video delivery over the Internet.