Communication Skills Requirements of Junior Software Engineers − Analysis of Job Ads

Abstract

Software engineering (SE) profession requires various technical and non-technical skills. The skills required are influenced by the changes in the field, industry, and global trends. The changes are also reflected in the recruitment. To understand the current situation and expectations from jobseekers, this study investigates how language, intercultural, and communication skills are presented in the job ads applicable to junior software engineers. The study is based on job ads published in the Vacancies job seeking service maintained by Public Employment and Business Service in Finland. Data contained 166 job ads of which 60% were published in Finnish and 40% in English. Data analysis was based on content and thematic analysis. Based on the job ads, language, both Finnish and English, and communication skills were largely presented and required from junior software engineers, but intercultural skills and multiculturalism were almost missing. The job ads described a multifaceted, multidisciplinary communication environment where junior software engineers work. Moreover, Finnish SE labor markets have needs for fluent Finnish and English speakers; Finnish SE working environment is almost bilingual in practice. Intercultural aspects of communication were not generally visible. The peculiarities of intercultural communication are either not understood or not been aware of in designing the job ads. Moreover, the language of the ad indicates the needs and awareness. The job ads written in English highlight English skills, present Finnish skills mainly as an advantage, and emphasize communication and intercultural skills.