COVID-19 as a factor in accelerating the automation of Port Logistics processes in the Port of Callao - Peru

Abstract

The purpose of this study was to analyze the impetus that the pandemic caused by the new Covid-19 coronavirus will provide to the acceleration of the automation of the Port Logistics processes in the Port of Callao in Peru. The study was carried out from a qualitative approach, using the conceptual - inductive and phenomenological method as specific methods. Likewise, to collect the information, the in-depth interview technique applied to six specialists involved with the Port of Callao and its different operations was used. The information collected from the informants was developed through the synthesis and the Atlas.ti software. Regarding the investigative findings and conclusions, the pandemic has changed the way of conducting international business around the world, and a gap has opened in relation to the use of social networks, the internet and the tools that it brings with it. have become indispensable for this economic area, and also for the processes of exporting and importing goods and services, in the same way, to stop contagion and the spread of the virus, the governments of each country have adopted measures that have affected both producers as well as consumers.