Creative collaboration in real world settings

Abstract

Tele-Board was designed and implemented for use in Design Thinking teams. From the development of simple prototypes, we came up with a reliable software system for a wide range of users. There is a growing interest in the system by companies who seek to ease their day-to-day collaboration activities worldwide. In this article, we present the results of a study, which we conducted with a company and its implications on the development and adjustments on the system. With the help of usage data, interviews, and observations, we could study the requirements of a global company. It shows how important the flexibility of our system is for a multitude of use cases. Different levels of knowledge, room configurations, as well as different hardware configurations are possible and well supported. The feedback and statistics we got from the study are evidence of a large level of acceptance and successful adoption by the users. We reflect and abstract the lessons we learned from that specific user group into future developments and research opportunities.