Integrated interoperability capability model for adaptive and sustainable SMEs

Abstract

Interoperability is the ability of making systems and organizations to work together (inter-operate). Integrated interoperability represents the enterprise collective interoperability capability which composed of System interoperability and business interoperability. Business interoperability is further composed of other sub-capabilities: Strategy capability, operational capability, managerial capability, which have indirect impact on the effectiveness of system interoperability. Interoperability is broadly seen as an essential component of SMEs competitiveness and sustainability. Our research primary focus is the ‘how’ of achieving a state of interoperability that engages technology, people organizational mission, value and culture in collaborations to exchange information, knowledge or services—so that all can advance mission or achieve business success and sustainability. The objective of this research is to develop an effective and integrated interoperability Model for sustainable and adoptable SMEs. The model is empirically validated in Danish SMEs to identify the correlation between the integrated interoperability capability and the adaptive capabilities through an integrated interoperability capability model analysis. The empirical data analysis reveals that there is strong positive correlation between the firms integrated interoperability capability and their adaptive capability including: agility, resilience, and innovation.